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Spanish-speaking virtual receptionists for law firms
Researched, not hands-on testedPrices checked: 2026-10-31Sources: each vendor's official pages
Which legal answering services answer in Spanish, how they bill (per call vs per minute) and what to check before routing Spanish-speaking clients to them. From official pages.
Our shortlist
1. Smith.ai Virtual Receptionists
Best for: Firms that want every call answered in Spanish (or a Spanish line) with per-call billing
Smith.ai's pricing page lists a "Dedicated Spanish line" add-on at $1.00 per call, answered by a fluent Spanish-speaking agent, on top of plans from $300/month for 30 calls.
Published pricing: Starter $300/mo (30 calls), Basic $810/mo (90 calls), Pro $2,100/mo (300 calls). Billed per call, not per minute; overage $8.50–$11.50/call. Source (2026-10-31)
- 24/7 live-staffed answering at no extra charge
- "Dedicated Spanish line" add-on: $1.00 per call, answered by a fluent Spanish-speaking agent
- Conflict-check add-on $0.50/call; appointment booking $1.50/call
- Clio among the listed CRM integrations
Visit official site →2. Ruby Receptionists
Best for: Firms with short calls that prefer per-minute plans
Ruby's pricing page lists 24/7 Spanish and bilingual call handling. Plans start at 50 minutes for $250/month.
Published pricing: 50 min $250/mo, 100 min $395/mo, 200 min $720/mo, 500 min $1,725/mo. Billed by the minute. Source (2026-10-31)
- Pricing page states 24/7 coverage and bilingual support on popular plans
- Chat plans also listed (e.g., 30 chats $335/mo)
Visit official site →3. LEX Reception
Best for: Firms that want a law-firm-only service with 24/7 Spanish
LEX Reception advertises a 24/7 Spanish-speaking answering service with bilingual teams and legal-software integrations. We did not capture its prices, so check its plans page.
Published pricing: Not captured by our check — see the vendor's plans page. Source (2026-10-31)
- Law-firm-only answering service
- Advertises a 24/7 Spanish-speaking answering service with bilingual (English/Spanish) teams
- Lists Clio, MyCase and other legal-software integrations
Visit official site →Side-by-side (from official pages)
| Product | Published pricing | Trial / buying | Source |
|---|
Smith.ai Virtual Receptionists
Answering & intake | Starter $300/mo (30 calls), Basic $810/mo (90 calls), Pro $2,100/mo (300 calls). Billed per call, not per minute; overage $8.50–$11.50/call. | Vendor advertises a money-back guarantee — see their terms | Official page
2026-10-31 |
Ruby Receptionists
Answering & intake | 50 min $250/mo, 100 min $395/mo, 200 min $720/mo, 500 min $1,725/mo. Billed by the minute. | See vendor terms | Official page
2026-10-31 |
LEX Reception
Legal answering service | Not captured by our check — see the vendor's plans page. | See vendor | Official page
2026-10-31 |
USD prices as shown on official pages on the date above; they may exclude taxes, fees and add-ons. We do not assign scores or star ratings.
What "bilingual" should mean for your firm
Ask whether Spanish calls are answered by a fluent agent at the first greeting or transferred after an English menu. Also ask whether intake notes come back in English, Spanish or both, and whether the script (conflict check, statute-of-limitations questions, injury date) is translated by the firm or the vendor. You remain responsible for what is said in your name, so review the Spanish script yourself.
Per call vs per minute in Spanish intake
Spanish intake calls for PI and workers' comp often run long, because clients explain the accident, employer and medical care in detail. Per-call billing (Smith.ai) caps that cost, while per-minute billing (Ruby) rewards short calls. Use a month of your own call logs to compare.
Beyond answering
Answering services take messages and run scripts. If you also need someone who follows up with clients, medical providers and adjusters in Spanish and updates your case management system, that is a dedicated bilingual staff role.
Our own service, not an affiliate link.
Need bilingual people, not just software?
This site is owned by SupportMates LLC. We provide bilingual (English/Spanish) remote staff based in Guatemala to US law firms and businesses for intake, case follow-up and paralegal support supervised by your attorneys, at one monthly rate.
Book a 15-minute call Calculate your savingsFAQ
Can a receptionist service give legal advice in Spanish?
No. They answer, screen and route calls per your script. Keep scripts free of legal advice in every language.
Which is cheapest for Spanish calls?
It depends on call length and volume. Smith.ai adds $1.00 per call for a dedicated Spanish line, and Ruby bills by the minute. Model your own call logs against each official pricing page.